A little clarity
goes a long way.
Find answers about everyday medication packaging and service. Our team can help with your individual prescription or insurance questions.
Your questions.
Our support.
Need personal help?
Call 877.570.7787These answers reflect SortPak’s existing service information.
Read the current SortPak FAQWhat is SortPak packaging?
Daily doses are sorted into pouches labeled for the time and day they should be taken.
How is SyncPak different?
SyncPak delivers traditional prescription containers and non-pill medications together. Dose pouches can follow once your routine is synchronized.
How do I get started?
Call 877.570.7787. Our team will help coordinate your service.
Can I speak with a pharmacist?
Pharmacist support is available 24/7 by calling 877.570.7787.
Can you help with non-pill medications?
The service includes items such as inhalers, ointments, creams, gels, and sprays.
Can vitamins be included?
Tell our team which vitamins you take to discuss adding them to your medication service.
How is delivery arranged?
After processing your medications, our team coordinates a convenient delivery arrangement with you.
Can a caregiver help?
Yes. You may authorize a family member or caregiver to coordinate with our team.
How are insurance and copays handled?
Call our team to confirm coverage and your copay. Packaging and delivery have no additional charge.
Have a question about your care?
Call for help with oncology access, packaging, or a refill.